Sleep Concierge Service Agreement

Welcome, and thank you for trusting Sleep Little Darlings with your family’s sleep journey. We understand how deeply personal sleep can be, and we are honored to support your family during this important season.

Our goal is to provide you with thoughtful guidance, compassionate support, and a customized roadmap designed to help your family build healthy, sustainable sleep foundations.

Our Commitment to Your Family

With over 20 years of hands-on experience and proven success supporting families, we thoughtfully tailor every sleep plan to meet the unique needs of your child and household.

We believe sleep is foundational—not a collection of quick fixes or temporary tricks. Our approach is rooted in practical, sustainable techniques that support long-term success and confidence for your family.

Your custom sleep plan is created using years of professional experience, knowledge, and individualized assessment. We are committed to sharing every tool, strategy, and piece of guidance we believe will help your family succeed.

That said, every child is beautifully unique. Sleep progress can be influenced by temperament, development, consistency, illness, family schedules, and many other factors outside of our control. For this reason, while we are deeply invested in your success, specific sleep outcomes cannot be guaranteed.

Your Personalized Sleep Plan

You will receive a customized, password-protected Sleep Plan, thoughtfully designed specifically for your child and family.

Your Sleep Plan will be delivered electronically and will include individualized recommendations, schedules, and implementation guidance.

Payment is due upon Sleep Plan delivery. Once payment has been received, the password granting access to your customized plan will be provided.

Support During Implementation

You are never expected to navigate this process alone.

As part of your experience, you will receive text / call support throughout your sleep implementation journey. We welcome questions, updates, and moments when you simply need reassurance or clarification.

We care deeply about the families we work with and take this responsibility seriously. If at any point you need additional support or guidance, please know you are always encouraged to reach out.

Overnight Care Reservations

For families choosing Overnight Care Services, reserved dates are held exclusively for your family and are intentionally limited to ensure the highest level of personalized support.

To secure your overnight dates, a 50% non-refundable reservation payment is required at the time of booking. Once received, your dates will be held on our calendar exclusively for your family.

The remaining balance will be due at the time services begin.

Because overnight availability is limited and reserved specifically for your family, cancellations or changes to booked overnight dates may impact availability and are subject to Consultant discretion.

We understand that life with little ones can be unpredictable and will always do our best to accommodate reasonable changes whenever possible.A Shared Commitment

The best results come when we work together. Sleep is a process, and consistency matters. We ask that families approach implementation with patience, openness, and trust in the process as your child learns new sleep skills.

Sometimes progress happens quickly; other times it unfolds more gradually. We are here to support you through both.

Health & Wellness

While sleep support is grounded in extensive experience, it is not medical care. If medical, developmental, or feeding concerns arise, we encourage families to consult directly with their pediatric provider. If you are having any kind of emergency dial 9-1-1

Investment & Policy

Because each Sleep Plan is highly personalized and thoughtfully created for your family, all payments are non-refundable once a plan has been prepared and delivered.

Confidentiality

Your family’s trust means everything to us. All personal information shared throughout our work together will be treated with care and confidentiality.

Agreement

By moving forward with services, you acknowledge that you understand the nature of sleep consulting, the individualized approach of this work, and the shared commitment involved in implementation.